Could it be Arlen’s tireless dedication to his craft, which he has been honing since launching his first app back in college? Or his empathetic nature that enables him to so aptly anticipate and dig into agents’ pain points and work towards meaningful solutions? Maybe it’s Arlen’s flexibility to work cross-functionally, to ask the right questions and launch the right products at the right time that make him so effective at his job. It’s probably NOT his champion pasta-eating ability (just don’t get between him and a plate of bucatini is all we’re saying). Whatever it is, we’re glad he’s got it!