Heidi oversees a product portfolio of in-house and third-party marketing products, all designed to delight agents and customers. She serves as the product manager for Listing Concierge, and is responsible for the strategy, roadmap and feature definition of the platform. No two days in the life of a PM is ever the same. Her typical day starts with a 20-minute daily stand-up, where she gets status updates from the IT development team and creates a list of the priorities the development team needs to focus on. She always has time to listen to feedback from agents and find new ways to solve problems. Pizza-loving Heidi holds a California real estate license and a product management certification.