the overall category for team members

Sara Hoover

Sara Hoover

Sara imagines graphic design as a puzzle to be assembled until every piece is in the right place, and at The Studio, we know it’s incomplete without Sara at the heart of it all. Sara’s talent effuses throughout all aspects of her work and daily life and benefits her community. She’s created stylish architectural murals at the FirstEnergy Stadium and Cleveland’s Little Italy, and keeps her creative gears turning by ascribing to the quote, “Stay curious.” At home, Sara can’t get enough of her fabulous fur babies, including three dogs, four cats, two guinea pigs and a rabbit.

Chandler Curry

Chandler Curry

Some people just have a way of making everything they do look easy. Meet Chandler Curry, a master at multi-tasking – he’s the quiet and calm force behind ensuring every marketing project is on-time and in-budget. As a senior project coordinator on our project management team, he’s organizing, scheduling and communicating across departments all day long without ever breaking a sweat. And if you love Cane’s chicken fingers, listening to vinyl and checking out some live music, you’ve pretty much got a friend for life.

Hannah Pawlek

Hannah Pawlek

When she’s not training for triathlons or humming showtunes, you’ll find Hannah curled up with her adorable dog watching her favorite Baywatch episodes. Hannah’s love for problem-solving, analyzing data and relationship building is the perfect mix for her role as a creative operation coordinator on the creative operations team. Talk about a triple threat! Oh, and don’t ever challenge her to a crawfish eating contest, she’s a semi-pro when it comes to eating them and will take you down every time.

Vanessa Estrada

Where creative energy meets a staunch work ethic, you’ll find Vanessa designing gorgeous custom pieces for The Studio. Her greatest source of pride is her go-getter/tough cookie nature that friends and colleagues can attest to, and her reliability in finding the best outcomes for unique dilemmas. Even in her “me time,” Vanessa keeps her mind stimulated – she serves as a board member on a communications committee, picks the brain of her graphic designer fiancé, devours several books every week and obsesses over her two pups!

Tim Fahey

Tim Fahey

You know how they say everyone has a twin? Well, Tim actually does. Him and his twin brother have been part of a University of Minnesota twin study for 30 years! From jumping out of planes to spending a day on the golf course, he truly loves the outdoors. He also lives by the motto that you shouldn’t take yourself too seriously. With 15 years of in-house and agency experience as an animation and motion graphics designer, he thrives on collaboration and big ideas. He’s truly a magician when it comes to bringing design to life through videos, which is perfect since he’s our Senior Motion Graphics Designer on the video team.

Alex Collier

While this is Alex’s first foray into real estate, he’s not coming empty-handed – with brands like Marvel, NASCAR, Folgers, Tide and many more under his belt, Alex is entering the ring a copywriting heavyweight! He describes his talent as “designing with words,” and believes the ability to listen is the key to gaining insight when working with others. Alex has an appreciation for the arts (delivering his best actor impressions for his wife/best friend and their one-eyed cat Lily), but his idea of modern theater is pro wrestling!

Rachael Carlson

Rachael Carlson believes in making the most of every moment, whether that means circling Minnesota’s North Shore near her hometown of Minneapolis, catching some rays while hiking the trails with her husband and four-legged pals, or cooking up fantastic concoctions in the kitchen to blog about and share with foodies everywhere. Rachael’s soaking up life and taking notes, adding to her arsenal of storytelling talents as Senior Copywriter on the Concept Team. Between her love of true crime podcasts, travel and adventure, we can’t wait to read what Rachael writes next!

Jaime Hansen

Jaime Hansen

A multitasking master, Jaime is one of the excellent coordinators responsible for keeping projects, deadlines and internal communications on track. She approaches technical dilemmas as new adventures and tackles each job with her problem solving skills and always-positive attitude. Constantly on the go, Jaime stays active by exploring Austin’s trails, running 25 miles every week and planning weekend paddle boarding trips. To top off a fun day, she’s known to appreciate a good old fashioned cheeseburger!

Kelsey Kopecky

Kelsey Kopecky

As someone who built her first website when she was 13, Kelsey is in her element as a production developer for The Studio, where we love overachievers. Her love for code goes hand in hand with her passion for new technologies, helping her approach each website design project with her signature expertise. Another Kelsey hallmark is her affinity for awesomely unique pets: a friendly chinchilla and a stylish smooth-sided toad who loves to pose for pictures!

Kimberly Quevedo

Wordsmith. Grammar fanatic. Copywriting superhero. With her arsenal of proofreading and “slash-and-dice” editing skills, Kimberly supports the Design Concierge team by crafting excellent agent bios, brochures and more. Hardworking and dedicated to elevating agent brands through stellar copy, Kimberly’s specialty involves catching small details and illuminating agents’ best strong points. In her spare time, Kimberly moonlights as a big-time fan of the Marvel Universe (she’s dressed up as Gamora for Halloween three years running) and enjoys schooling her two kids on their Nintendo consoles.

Regan Green

As an active lifestyle enthusiast whose favorite quote is, “You get what you focus on, so focus on what you want,” Regan likes to keep things moving! She’s also a talented multitasker who puts teams and clients at ease by ensuring The Studio’s projects stay on track. With professional skills bolstered by an MBA and a glass-half-full personality, Regan’s the dedicated, responsible project lead everyone can count on. When she’s not cycling on her Peloton or attending a pure barre class, Regan enjoys reading and riding her beach cruiser.

Shannon Jones

The work of a true artist is never done, and neither is the job of a perfectionist like Shannon! As a Design Concierge team member, Shannon applies special care to create stunning self-branding pieces, and as a licensed real estate agent, she has an ace up her sleeve in the form of an invaluable perspective on what agents need to outshine the competition – and she helps them do just that. Shannon likes to spend time with her young children and enjoys running, her favorite sports activity over the past 26 years!

Jena Pirozzolo

Jena Pirozzolo

Though Jena diligently transforms visions and ideas into a brilliant illustrative reality, according to her, she’s never worked a day in her life. Jena is honored to work with her talented team members to craft in-style pieces for The Studio’s national programs and tools. In her spare time, she pairs her love for travel and a sports car obsession with photography expertise to capture amazing destinations and gorgeous vehicles. She even shot the cover for issue 690 of Porsche Profile Magazine – talk about a high-performance skill!

Tye Haslip

Tye Haslip

Agents looking for the best in business design need look no further than Tye, a Design Concierge heavyweight with 14 global design contest wins under his belt. With years of branding experience, Tye is perfectly in his element creating beautiful, personalized pieces to help agents and their business stand out. Speaking of unique creations, Tye is also a specialty craftsman; his personal project, 1728 Designs, features bespoke, natural-edge wooden furniture. And speaking of global, Tye is a seasoned traveler who’s visited the Seven Modern Wonders of the World with his wife.

Josh Dempsey HEADSHOT

Josh Dempsey

When you love to contribute to marketing success like Josh does, every day is a great day to be a graphic designer. Josh lives up to his standard of practicing self-growth by delivering top-tier graphics and learning and thriving from feedback. He’s also a good resource for exchanging ideas – friends would describe Josh as “Wikipedia,” because he can likely share info about whatever you’d like to know. Speaking of fun facts, Josh was the first man in his family to go straight to college. He earned two degrees AND opened a design studio on campus!

sara cassidy

Sara Cassidy

Every team needs someone like Sara, a hardworking creative who, in her own words, “Won’t stop until I get it right!” After years of working for an agency in the entertainment industry, Sara joined Design Concierge to produce logos, business cards, personal brochures and more to help agents build their own brand. A passionate introvert, Sara makes the most of her “me time” through exercise and obsessing over any pets she meets – according to her, no one loves animals more than she does!

kennedy kreutz

Kennedy Kreutz

A Studio staple, Kennedy worked with the Listing Concierge team for more than two years before rechanneling her marketing knowledge, business enhancement skills and motivational edge to the Design Concierge team. When helping agents develop their own brand and presence, her friendly and outgoing personality is a great asset – and the life of the party! Along with spending time with friends, Kennedy enjoys designing and perfecting homes she’s created on The Sims 4 with the approval of her feline fur baby Whiskey.

david garlit

David Garlitzke

David provides VIP media coordination service to top-producing agents with $10 million-dollar-plus listings. He helps these high-performing agents promote their listings and get the most from their Listing Concierge Gold and Platinum packages. David excels at devising ways to improve efficiency in his role and puts his tech-savvy know-how to work for his clients and The Creative Studio. With a sense of humor, adventure and competitiveness, David takes on all things that come his way with the credo, “If you can dream it, you can do it.”

katie sawosik

Katie Sawosik

If you ever wondered who’s the animation genius behind The Creative Studio’s cool and compelling videos, it’s Katie! She’s a natural at storytelling using this powerful medium to bring text and graphics to life. A proven pro in her field, she’s received notable accolades as a skillful animator, winning second place at the Trinity Film Festival and Best Individual Short at MetroCAF 2019 in NYC. Easygoing Katie surprises us with her love of the horror genre and a secret desire to be a marine biologist. Not so surprising? Her constant ability to create fantastic videos time after time.

jen chiavetta

Jennifer Chiavetta

Graphics guru, typography technician and self-proclaimed project mind reader – Jennifer has honed her skills as an art director supreme for more than two decades. She believes in listening carefully, welcoming whirlwinds of creativity and fending off chaos as it comes. Jennifer embraces life and all its surprises. A second-time mom opportunity came along unexpectedly – yet most happily – for Jennifer, her husband and son. Suddenly, their family of three became four and so much more. All the better to share the many delectable treats she creates in the kitchen after binge-watching Food Network cooking shows. How sweet life can be!

rick lange

Rick Lange

Some describe Rick as a visual mechanic updating videos using his expertise and technical savvy while juggling multiple rush jobs – kudos! He’s a renaissance man worthy of the moniker, as his interests and adventures include: swimming in the frigid waters of Loch Ness; earning four degrees; traveling to six continents; reaching Mach 1 over the East China Sea in an RF-4C reconnaissance jet; not to mention, he’s a bona fide cook, orchid grower, Maine Guide, fly fisherman, landscape photographer and archery enthusiast. Who better for the job of video producer extraordinaire than someone who’s seen it all?

vasquez monica

Monica Vasquez

When not sitting in her art director’s chair creating beautiful imagery for The Creative Studio, Monica heads out on lovely LA weekends with coffee in hand and a discerning eye behind her camera lens to capture spectacular pics to post. She has a keen interest in photography styling that explores food, floral and lifestyle trends. Combine all that with her cheerful disposition and stellar organizational skills, and you get the makings of an outstanding art director ready to visually inspire and excite through exceptional marketing assets for The Studio.

don u

Don Ulinksi

If you want to get to know Don, ask him where he keeps his collection of over 760 Funko Pop! figures. To feed his fandom for Funko, music and zombies, he’s an art director who helps our team build beautiful advertising materials. Don boasts over 20 years in the design field. You can find him in “the Sunshine State” with his wife and two kids. He is fun and laid-back, but if his life needed any extra flavor, he would just add sriracha to it. We’re hoping his novelty Funko investment will yield a hefty inheritance for his kids, someday.

chelsie babcock

Chelsie Babcock

With a solid foundation as a former marketing specialist and having a background in graphic design and photography, Chelsie was a natural to contribute her talents to the gorgeous VIEW magazine. Her experience working with agents firsthand and serving their real estate marketing needs set Chelsie up for the perfect segue to junior art director with The Creative Studio. An outgoing, adventurous type, Chelsie scored a role in a Season 10 episode of the show Bones. Luckily, we won out to La La Land and now she appears five days a week at our Studio!

rene ramirez

Rene Ramirez

Whether working in LA or being inspired by his world travels, Rene seeks to share his creative contributions everywhere he goes. One of The Creative Studio’s talented art directors on the Design Concierge team, Rene strikes a beautiful balance between the agent’s expectations and the brand aesthetic, crafting exceptional agent assets that are distinctive and effective. Always the first to welcome a challenge, volunteer whenever possible or cook up delicious cuisine specialties, Rene is 100% invested in the creative process no matter where he can find it. We can’t wait to see what Rene will whip up next!


Sonia Hurtado

With her keen eye for detail and go-getting attitude, it’s no wonder top luxury real estate agents rely on Sonia for standout designs here at The Studio. Her talent as an art director has taken her from Scottsdale to Beverly Hills, from television ad logos to print – gaining experience at award-winning agencies and in various industries from automotive and eye care to fine art and beauty. Guided by the elegance in simplicity and her “just do it” mantra, this bilingual creative is an artist during off hours too: painting with acrylic on canvas and tending to her garden.

lauren o

Lauren Oosterlinck

Nothing gets past Lauren, who’s got eagle eyes for catching and fixing copy errors. So it’s no surprise she excels as one of the Design Concierge copywriters, where she conjures up copy that uniquely ties agents’ unexpected traits or hobbies with their real estate work (resulting in one heck of a memorable bio). Prior to The Studio, she spent 11 years living the dream in New York City – charming celebrities and guests alike during her time as a hotel concierge. She’s now in Indianapolis but can still perfectly apply lipstick in moving vehicles after so many years riding public transit!

melissa provost

Melissa Provost

Anything but a homebody, Melissa is always on the lookout for an adventure with family or friends. After New England thaws for the season, she soaks in every ounce of the summertime in Cape Cod with her husband and two daughters. They love outdoor activities. She’s up for getting her hands dirty, too – whether it’s in the garden or to embark on a home renovation project. A forthright, reliable organizer at heart, Melissa makes her role as project lead look like a breeze. Her next quest: to pass the Massachusetts real estate exam. She might sell your next home!

juliana hincks

Julianna Hincks

If you doubt that a person can be both insanely organized and wildly creative, meet Julianna, who serves as a liaison between the Design Concierge creative team and the agents. A natural-born problem solver with more than a hint of perfectionism, she makes sure projects are on time and expectations are exceeded. But there’s more than meets the eye with this South Side Chicago native. She’s a classically trained Shakespearean actress who has tread the boards in many a stage play and musical, as well as a former Irish dancer. Julianna says she’s 98% Irish – we’d say she’s 100% talented!


Shaan Hassan

Shaan is a master of time management. When he’s not behind the curtain orchestrating the marketing magic of 300+ agents, this overachiever might be earning industry accolades like the Handshake Award, captaining a two-time championship co-ed beach football team or penning his prize-winning poetry (soon to be published!). Known for his friendliness and white-glove service, Shaan welcomes any challenge with open arms. “I try to do what I can do when I can do it” is Shaan’s favorite quote. It appears to us that he can do it all!

michelle davies

Michelle Davies

Michelle spends her days in a fast-paced environment designing eye-catching marketing materials for agents. But she obviously switches gears in her downtime. She is also a talented contemporary figurative oil painter who has several paintings in a local gallery. As Kandinsky said, “The artist must train not only his eye but also his soul,” and we think Michelle has taken that to heart. Known for her creativity, Michelle is also a friendly, fun-loving sort who is a fan of craft beer. She especially loves going to breweries when exploring a new area. Sounds like a great idea – cheers, Michelle!


Trey Melcher

Trey is the ever-so-crucial liaison between agents and the Design Concierge creative team. Super organized and communicative, Trey makes solid use of his University of Kentucky marketing degree on a daily basis in order to oversee the production of personal branding materials. But he can easily tap into the fun, laid-back style he’s known for, too. He’s a die-hard Cincinnati sports fan who loves golf, basketball and travel. “Don’t count the days. Make the days count.” That’s Trey’s favorite quote, and it sounds like he does just that!

fermin lg

Fermin Ospina

Bet you didn’t know we have a former women’s fashion footwear designer on our team. Fact. Earlier in his career, Fermin designed and marker-comped shoe designs for the likes of Marc Jacobs. Although his concepts are no longer displayed on a catwalk, he’s still passionate about fashion and high-end women’s footwear – and we’re lucky to have him on board as art director. Fluent in Castilian Spanish, he likens his energy and unconventional problem-solving skills to MacGyver. He’s a workhorse who loves his job, and maintains a relaxed perspective of “if they are happy, I’m happy.”

pam holland

Pam Holland

Pam brings 20+ years of experience to The Studio team. Having worked exclusively at digital and content marketing agencies, she now confidently oversees the marketing planning for the deployment of new agent tools, products and updates. Pam is a self-described “fitness class junkie” who enjoys cardio, yoga and kickboxing. She has also spent the last few years studying American Sign Language and actively volunteers at deaf community events. Family and fun are very important to Pam, who never hesitates to take on any challenge that comes her way.

laura pagel

Laura Pagel

Laura is a strategy specialist, expertly training agents on the latest and greatest marketing tools to help them stand out in today’s fast-paced real estate market. She also assists branch VPs with office marketing and recruitment efforts. Most of her free time is spent traveling with her husband and teenage daughter, either to their Lake Michigan getaway in Oostburg, Wisconsin, or to volleyball tournaments around the country. Laura also enjoys jigsaw puzzles and watching Gilmore Girls during cold winter months. We also hear she has a great singing voice!

tatiana mora

Tatiana Mora

Tatiana lives and breathes social media. Not only does she enjoy researching the latest trends and metrics, she also loves the challenge and excitement of creating high-impact, eye-catching content that draws users in from all corners of the globe. Outgoing and upbeat, Tatiana turned the quarantine into a positive experience by creating her own podcast and reading an impressive 52 books! Tatiana was born in Costa Rica, speaks fluent Spanish and is always happy to connect with new and old friends.

rachel jacobs

Rachel Jacobs

Rachel is known for her positive outlook, patience and creativity. With certification from both Harvard University and the Massachusetts College of Art, she offers agents strategic marketing guidance with artistic flair – a unique combination of skill and natural talent. Rachel is also a VW Beetle enthusiast and former lead vocalist for an all-girl punk rock band! She draws inspiration from the Wizard of Oz’s words to Dorothy: “You’ve always had the power, my dear. You just had to learn that for yourself.”

sam biga

Samantha Biga

Samantha is an innovator who thinks on her feet, loves the people she works with and strives to deliver her very best performance every day. There’s never a dull moment in the life of a social media specialist, and Samantha thoroughly enjoys the excitement of creating compelling content that draws in viewers from all over the world. Outgoing, honest and witty, Samantha was in an all-female a cappella group in college and loves peanut butter and sushi. Among her many talents, she can remove her socks and pair them using only her toes!

ryan gillespie

Ryan Gillespie

Field marketers and agents appreciate Ryan’s special talent for communication, dedication and resourcefulness. Known for his sense of humor and easy-going style, Ryan is a Mets, Jets, Islanders and Knicks superfan and former hip-hop crew dancer who is always happy to show off his latest moves. His favorite quote comes from Abraham Lincoln, who he happens to share a birthday with: “There are no bad pictures; that’s just how your face looks sometimes.”

mikala gilroy

Mikala Gilroy

Mikala loves assisting agents with their social media needs, happy to answer any questions they have while offering advice on marketing themselves to their best advantage. “Do one thing every day that scares you,” is Mikala’s favorite quote, and she’s certainly taken that advice to heart. While living in New Zealand, where she worked for a production company, she skydived at 16,500 feet! Known for her upbeat attitude and technical prowess, Mikala jumps at the chance to help agents maximize their social media presence!

melissa fernald

Melissa Fernald

Mix equal parts creative, curious and organized, and knead together with a dash of unique problem-solving skills and you’ll get Melissa – field marketing specialist for the Orange County region. She supports agents across multiple offices in their branding journey. Her inquisitive nature is indispensable at work as well as at home, where she’s usually busy perfecting her sourdough bread recipe. Nothing brings Melissa more joy than helping her clients discover that “aha!” moment for their marketing plan – well, except maybe a matcha tea latte and a classic Jersey Mike’s sub.

lindsay newlar

Lindsay Newler

As project manager of strategic marketing projects, Lindsay is all about what happens behind the scenes of The Studio. (In the time it’s taken to read this sentence, it’s likely she’s already planned, strategized and launched something epic!) She thrives in a collaborative setting and is always ready to jump in and help. Fun fact: Lindsay finds her Zen on the beach with a good book and a margarita.

kaitlin mackenzie

Kaitlyn Mackenzie

Personable, funny and empathetic, Ian easily connects with agents and feels personally invested in their success. A marketing specialist, he helps them hone their strategies and Kaitlyn is entirely focused on supporting field office staff and agents with all their marketing needs. As a former agent herself, she offers invaluable insight on the latest products and tools and how agents can use them to enhance their personal brand. Kaitlyn is not only known for her marketing expertise — she also loves to travel and snowboard. With her impressive skills and upbeat attitude, we know Kaitlyn can navigate any twists and turns that come her way. objectives, and master valuable tools so they can boost their business. Ian earned a communication degree from San Diego State University, and in his first full year with the company was named Marketing Coordinator of the Year. A huge Padres fan, he’s hopeful his team may finally win a championship “after decades of suffering.” If not, the light of his life, super-sassy rescue pug Babs, will be there to cheer him up.

ian holmes

Ian Holmes

Personable, funny and empathetic, Ian easily connects with agents and feels personally invested in their success. A marketing specialist, he helps them hone their strategies and objectives, and master valuable tools so they can boost their business. Ian earned a communication degree from San Diego State University, and in his first full year with the company was named Marketing Coordinator of the Year. A huge Padres fan, he’s hopeful his team may finally win a championship “after decades of suffering.” If not, the light of his life, super-sassy rescue pug Babs, will be there to cheer him up.

david perkins

David Perkins

David relishes his role helping agents set up their business and showing them how to use the company’s digital marketing tools and new strategies to grow their business. In addition to a BA degree in marketing and interactive studies, he has certifications in Facebook Blueprint and Google AdWords. Exuberant and empathetic, David’s always ready to share his knowledge, encouraging agents to call him if they need help. An avid Dungeons & Dragons player with a slew of diverse characters, David unwinds with twice-a-week games and long daily walks with his dog, Jackson.

ciri fenzel

Ciri Fenzel

Ciri’s favorite quote, “Successful people are not gifted; they just work hard, then succeed on purpose,” sums up her work ethic. A recipient of the 2020 Realogy Next Gen Rising Star Award, this accomplished marketing professional and skilled trainer deftly manages key marketing objectives, guiding 450-plus agents in five offices, and supervises agent engagement and adoption of over 18 programs. With an upbeat, fun personality and patient, empathetic demeanor, Ciri has a great rapport with agents. In her free time, she enjoys working out, cooking and her two Dogues de Bordeaux (mastiffs), which each weigh more than she does!

brittany ward

Brittany Ward

A creative, innovative thinker, Brittany oversees events, charity drives and giveaways for the Strategy Studio’s client appreciation program, helping agents stay in touch with their sphere. Besides going above and beyond in her job, she’s an overachiever in her time off, too. A licensed cosmetologist with a BA degree in marketing management, she’s now working toward earning certificates in Google data analytics and Facebook social media marketing, and learning six languages! Brittany has two fur babies – Jax, a bobtail cat, and Rhea, a blue brindle pit bull – and finds time to volunteer with a special-needs rescue group.

betty goodman

Betty Goodman

With a passion for social media, succinct storytelling and helping others, Betty has definitely found her niche. On any given day, she juggles multiple duties, from developing meaningful social media strategy and content, to highlighting sales associates’ achievements and collaborating with field teams to provide agents with solid social plans. It seems like Betty took her dad’s advice – “If you are going to do something, do it right” – to heart. She also knows how to have fun, and enjoys skiing, tennis, outdoor time with friends and family, junk food and reality TV.

ah matalon

A.J. Matalon

A puzzle whiz who once could solve a Rubik’s Cube in less than 30 seconds, A.J. is adept at overcoming challenges. With patience and a great sense of humor, he educates agents about new programs and helps them sharpen their marketing strategies so they can achieve their goals. Real estate runs in his blood – as a child, he sometimes accompanied his sister to her office, later launching his own career in the same building! When not working, he’s most at home behind a drum set, and has performed at House of Blues and the Whisky a Go Go in the LA area.

nakia fritz

Kia Fritz

Positive, creative and energetic, Kia provides agents with innovative ways to market themselves and their personal brand. She’s also the ultimate team player, eager to dive into projects at a moment’s notice and always up for a brainstorming session, embracing her belief that creativity is contagious. In her free time, you’ll often find Kia running on trails near her home, at the ceramic studio working on new additions to her collection of mugs and bowls, and keeping friends laughing with her quirky sense of humor.

xishel hyde

Xishel Hyde

Before joining the marketing team, Xishel honed her creative skills as a graphic designer. That artistic flair has certainly been valuable in her role as a marketing specialist. In addition to educating agents about valuable tools and demonstrating how to best implement them in their marketing strategies, she is able to skillfully piece everything together while making agents feel as though they’ve achieved something amazing. While things can get hectic, not much fazes this vibrant, fun Belize native who embraces the slogan, “Like water off a duck’s back!”

holmen jennifer

Jennifer Holmen

If you’re asking Jennifer, it’s creativity, trust and a grand sense of adventure that make the world go ‘round. As art director on the Design Concierge team, she channels this philosophy to produce thoughtful, effective designs for agents. A self-described problem-solver, she loves working through the complexities of design tasks and thrives on collaboration. When she’s not making magic at The Studio, Jennifer is always on the go, whether she’s zipping across her entire home state on her trusty bike (220 miles in two days!) or chasing after her two rambunctious boys and Shih-Tzu puppy, Lulu.

kathleen henn

Kathleen Henneberry

As a role model and advisor, Kathleen provides agents with unmatched services and guidance backed by her exceptional experience as a former sales associate. Uniting the essentials of a journalism degree with her accomplishments of years in the field, Kathleen is the thoughtful, perceptive and sensitive luxury marketing manager every agent can rely on. When it comes to fun, Kathleen is great for a laugh and can regale anyone with amazing travel stories – even better, she’s always happy to show off her Irish step dancing skills!

alyssa fong

Alyssa Fong-Cripe

Alyssa educates agents to equip them with the tools and strategic understanding they need to build their business, going above and beyond to creatively help them establish a presence in the real estate industry. Self-described as eccentric and driven, Alyssa is a powerhouse who has been promoted twice in her less than three years with the company. It should come as no surprise that her energy doesn’t clock out at the end of the day – she also speaks fluent Japanese and enjoys going on hikes in her free time.

jake bachman

Jake Bachman

By teaching agents to successfully leverage the tools, services and benefits at their disposal, Jake helps them excel and create more opportunities in their business. He is living proof that you’ll never have to “work” a day in your life when you love your job – Jake has a special gift for building long-lasting relationships (which can make the workday fly by like a California breeze). Another way to connect with Jake? All things reality tv! He’s an expert on his favorite show starring RuPaul – and even won a Drag Race fantasy league.

hannah wright

Hannah Wright

When it comes to online and social marketing initiatives for agents, it’s Hannah to the rescue! As a fun and outgoing marketing specialist, Hannah invests agents with the confidence to work with company tools and improve their online presence. It’s no wonder she is a vital resource for helping them commit to their marketing goals and strategies – she loves supporting family and friends outside the office, too. With a tasty Diet Coke in hand, Hannah can often be found cheering on her beloved Columbus Blue Jackets or traveling!

brooke emsh

Brooke Emshoff

Coming from hospitality, Brooke was on a steep learning curve when she joined The Studio, but with the invaluable support of the team, she has become an expert and absolutely loves assisting agents. A firm believer in having a positive and perky attitude, she enjoys helping agents work smarter (not harder!) and seeing every obstacle as an opportunity. Often found wearing pink around the office, Brooke is an avid crafter and enjoys volunteering for the Saint Louis Christmas Carols Association. She is an expert on all things British, especially the Royal Family.

trom proctor

Trom Procter

A former agent, Trom describes herself as the “hostess with the mostest,” offering her extensive marketing knowledge to the benefit of sales associates. Agents taken under Trom’s wing will receive the best education in effective strategies for success. While she has received several community awards, she’s not all-work and no-play. Trom loves to entertain, and guests should come prepared: She loves Thai chili peppers and a hot sauce that scores 135,600 degrees on the Scoville scale! So, if you have any extra hot peppers in your garden, she will gladly take them.

talia vander

Talia VanderVelden

When you love utilizing your problem-solving skills and outgoing personality to inspire your colleagues, it shows through the success of others – just look at the happy agents supported by Talia! She trains sales associates on the tools they need to master personal marketing and branding. With her approachable attitude, it’s no wonder Talia’s an adventurer who enjoys meeting new people – she studied in Europe during her years as a grad student, and she’s a sand volleyball enthusiast with great advice: “Never let the fear of striking out keep you from playing the game.”

tiffany brandt

Tiffany Brandt

Tiffany’s mission is effectively ambitious: “I work with agents to ensure their marketing is fabulous.” That includes brainstorming, strategizing and educating agents on all facets of digital and print marketing, with her patient and positive energy perfectly balanced by her goofy humor. In her personal life, Tiffany leads an active lifestyle outdoors, rocks out to live music and manages her dog’s Insta page – but she doesn’t let that stop her from engaging with the community on the regular, including volunteering at local animal shelters!

katie asselin

Katie Asselin

Don’t be caught off guard if you hear Katie exclaim, “boom!” That’s her reaction whenever something works like she said it would. We have no doubt this fun-loving go-getter responds this way frequently, whether showing agents how to use certain tools to best position themselves in the market, scaling new heights rock climbing with her fiancé or teaching herself to embroider during the quarantine. Genuine, kind and outgoing, Katie truly enjoys working with agents and making sure they’re happy, but in her downtime, this huge dog lover admits she generally prefers the company of pups over people.

maggie lawler

Maggie Lawler

With a background in luxury public relations, marketing and branding, Maggie is perfectly suited to oversee Global Luxury marketing in New England. Her experience, dedication and can-do attitude enable her to excel at helping top agents secure listings, boost their branding efforts and execute marketing plans for high-end properties. Astute, kind and helpful, Maggie is second to none at anticipating agents’ needs and solving problems. Maggie lives in Boston’s South End neighborhood with her husband, young son and golden retriever, Winnie the Pooch.

rosalina guarino

Rosalina Guarino

Rosalina knows firsthand that good things happen to those who hustle. At Rutgers University, she earned a marketing degree and was a member of the women’s rowing team. Being organized and detail-oriented helped Rosalina become a star student-athlete, and the same skill set, combined with her creativity and passion for collaborating, make her stand out as she oversees day-to-day details of the Welcome Home Program, and supports Global Luxury and other projects. When not working, she loves to bake new things and spend time with her family at the shore in the summer.

stephanie davis

Stephanie Davis

Stephanie is passionate about helping agents learn about effective tools so they can become more productive. Positive and encouraging, she also works one-on-one with agents to develop a marketing plan aimed at helping them continually elevate their business, and takes pride in watching them succeed. At home, Stephanie and her husband keep busy tending to their own brood – two awesome kids and a zoo of fur babies. A self-proclaimed foodie, she loves to cook, but baking is definitely not in her wheelhouse. “There is totally a difference!”

nickel hillary

Hillary Nickel

Thoughtful and hardworking, Hillary helps agents strategize and implement effective marketing practices. Beyond strategy sessions, she’s a dedicated coach and accountability partner who is truly invested in agents’ success. At work or play, the wheels are always turning for this bubbly magna cum laude college grad, whether seeking inventive ways to convert traditional meals into tasty vegan dishes or planning her next adventure. Hillary’s already road-tripped across the U.S. three times, visiting 40 states! Somehow, we’re not surprised at her motto, “Don’t threaten me with a good time.”

dee fielding2

Dee Fielding

Hardworking and sweet natured, Dee is well-suited to her role as a field marketing specialist, assisting agents in Arizona with taking full advantage of exceptional tools to help them boost their business. After growing up in New Zealand, Dee embarked on a new journey in Los Angeles, earning a master’s degree in psychology while working as a real estate marketing coordinator – not a bad combination!

michelle petriella

Michelle Petriella

When Michelle puts her visual storytelling skills on full display, there’s no question that she’s in her element as an artistic director for the Design Concierge team. Michelle’s talents often translate into stunning designs, but she’s also proud of her role as a “solver of artistic problems.” And her vibrant, colorful spirit goes beyond the nine-to-five: At home, Michelle enjoys a good, infectious laugh, painting with watercolors and picking out the next set of cheesy t-shirts she’ll wear with her husband and beautiful baby boy.

Charlene Conill

Charlene Conill

If there’s anyone who has a sparkling lifestyle full of intrigue, it’s Charlene! This manager always brings her fabulous energy when helping agents secure and market their exceptional listings. Thanks to her 10+ years of previous experience in marketing luxury hotels, Charlene’s knowledge of luxury marketing, attention to detail and love of a good challenge are well-suited for her position. So, it’s no wonder she has a special tenacity for the day-to-day and can give us all a lesson in living life to the fullest! Charlene traveled through South America during grad school, is a self-proclaimed fashion nut and spends her free time running around after her two kids.

Jessica Decina

Jessica Decina

If you’re looking for a Design Concierge hero with a keyboard mightier than a sword, we’d point you in Jessica’s direction! Nothing gets past her sharp attention to detail as she leads the Design Concierge copywriting team, who produce marketing materials that make agents feel like superstars. And crafting excellent pieces can be easy when you’re so full of personality yourself – Jessica is a self-proclaimed goofball and lover of pointless trivia. So, tune in for her pop culture theories, baking tips and a story about the time she interviewed Keira Knightley. When it comes to Jessica, there’s a lot to love!

Angel Kelly

Angel Kelly

With Angel in their corner, agents know they have an awesome ace up their sleeve. Angel goes above and beyond to help agents optimize their marketing experience and property exposure with Listing Concierge, and she tackles each new project with a unique perspective. Pairing well with out-of-the-box thinking, Angel is also a creative at heart and enjoys reading, drawing and writing poetry, and she’s a published author! So, if you ever want to be more in tune with your artistic side, get in touch – she becomes fast friends with everyone she meets.

Emily Africa

A self-taught artist whose childhood dream was to become a book illustrator, Emily uses her innate creative flair to help agents make their clients’ dreams come true. Emily’s strong attention to detail, friendly demeanor and team-player mindset serve her well in her role as a Listing Concierge Coordinator, where she collaborates with agents and vendors to create high-quality marketing packages. In her spare time, Emily’s “nerdy” side takes center stage as she pursues her passion for role-playing games. Dungeons & Dragons, anyone?

ashely mccormack

Ashley McCormack

Patience is a virtue, but for Ashley, it’s also a vital principle and the foundation of her work ethic. Every day that she works with agents, Ashley makes it her priority to give them an excellent, helpful customer service experience that will keep them coming back for more – and it never hurts to have a fun personality! Consider Ashley your go-to for photography tips and even advice on teaching yourself to play the guitar.

michelle hellen

Michelle Hellen

According to Michelle’s philosophy, “It’s important to remember that not all agents are alike, which is why I provide a customized approach to each agent I work with.” If that doesn’t sound like special treatment, we don’t know what is. Aside from helping agents win and market their listings, Michelle is a loyal and quirky friend who’s full of advice. You’re also welcome to quiz her on her extensive knowledge of The Office. Fun fact: Michelle is a former baton twirling coach and has placed in national competitions!

angie shafer

Angie Shafer

As a career and life coach, Angie lends her out-of-the-box ideas and problem-solving skills to her team as they help agents achieve maximum selling success and productivity with Listing Concierge. But this manager also moonlights in another exciting role as a volleyball coach! A sporty family, Angie and her husband and daughters all serve some serious plays year-round. So, whether it’s her game plan at work, or her competitive streak on the courts, Angie is the advising partner and motivational leader everyone can rely on.

joe wise

Joe Wise

When agents need help navigating the ever-changing demands and climate of social media, they know they can turn to Joe Wise as their guide. With “the proverbial 10,000 hours” of identifying industry best practices under his belt, this early adopter has been imparting social wisdom for a decade. While social media platforms can be a turbulent experience, it’s a worthy challenge for Joe – as a former floor trading auctioneer and Wall Street seat holder, you can be sure that he thrives in challenging environments.

KathyGulvas cropped 1

Kathy Gulvas

Passionate. Driven. Trailblazer. These are just a few words that capture Kathy’s standout career that has taken her talents from journalism to award-winning public relations campaigns for global brands, to cutting-edge marketing for Southwest Florida luxury real estate. This marketing unicorn brings her ideas and contagious energy to help agents implement growth strategies. When you’re ready for small talk, bring a cold one and ask about her near-birth experience at sea during the Mariel Boatlift.

brittany moulton

Brittany Moulton

An L.A. transplant who has become a “Florida girl at heart,” Brittany feels right at home in the Sunshine State and at Coldwell Banker, where her dad was a longtime agent. Outgoing and energetic, it’s easy to see why she previously excelled in retail sales. The same passion that made her a star salesperson, along with great digital marketing skills, make her a natural as a field marketing specialist. Leveraging our amazing marketing tools, she helps agents grow their business and stand out from the competition. Brittany also enjoys serving on local boards that give back to her community.

sol scott

Sol Scott

To all who know her, Sol’s name captures both her brilliant enthusiasm and her blazing professional record. Before joining Coldwell Banker to help agents increase their productivity, Sol founded and ran her own marketing agency for six years and was one of four national entrepreneurs spotlighted in a USAA Magazine “Be Your Own Boss” feature. Beyond Sol’s career, as an avid traveler, epicurean and former singer, you can expect this superstar to radiate sunshine and laughter wherever she goes.

vanessa romero

Vanessa Romero

A consummate professional who loves to “help people thrive,” Vanessa is a perfect fit for her role as a field marketing specialist. A passion for real estate, marketing and content creation, combined with a fun, outgoing personality, enable her to easily connect with agents and help them with their marketing and branding needs so they can grow their business. Vanessa is also resourceful and committed to always going the extra mile to help people succeed, which may explain her favorite quote, “Where there is a will, there is a way!”

sheri schobert

Sheri Schobert

Sheri has all the know-how to help agents promote their business, and as a former real estate agent with several sales under her belt, she has a shining record to prove it. Sheri enjoys coaching new agents on Coldwell Banker’s marketing suite and prides herself on her volunteer service. A Tampa native, she also loves outdoor activities like fishing, sailing and walking. If you want a boost of motivation from Sheri, here’s an encouraging tip: “Things don’t happen for a reason. Things happen because you make them happen!”

candyce holland

Candyce Holland

When agents work with Candyce, they know they have a marketing champion on their side – take it from her own motto, “I love to see agents win.” Candyce earned her Master of Science degree in Marketing Analysis with a 4.0 GPA, and brings that same energy to the 1,500 agents she serves. Also, this FMM knows how to have fun! A Mickey Mouse lover, Candyce has been to Disney World at least 80 times. So if you’re in the area, you can bet she has some advice to share on winning marketing strategies and expert theme park navigation.

juan parra

Juan Parra

Look out for this design guru – as a Senior Art Director for The Studio, Juan tells a story through typography, popping colors and effortless talent to shine a spotlight on the unique personality of a client or brand. When he’s not designing, Juan is a certified typophile, film fanatic and a lover of the two Cs: coffee and cocktails. He’s also a happy family man who brings imagination into everyone’s life, believing “The creative adult is the child who survived.”

victorio suarez hevia

Victorio Suarez-Hevia

When agents brand their marketing materials with sleek logos and compelling designs, it’s often the work of Victorio. Victorio helps Coldwell Banker agents enhance their visual identity. He’s also a kind-hearted person, a great learner, and doesn’t take himself too seriously. His bisabuelo said, “There’s at least one thing you can learn from anyone: the right way, or the wrong way.” When it comes to his work, we think Victorio knows what’s right from his own words: “Design speaks, but to be heard it needs to be specific, unique and authentic.”

eakin nancy

Nancy Eakin

Nancy is a stickler for detail — and she’ll go head-to-head debating the pros and cons of the Oxford comma, among many other grammar nuances. Proficient in everything AP Stylebook and the Chicago Manual of Style, she’s a former proofreader who is now a copywriter for The Studio. She’s on the Design Concierge team, writing and proofing personalized branding tools for agents, such as bios, personal brochures, business cards and email signatures. Lest you think her life consists of simply obsessing over details, she also holds a Bachelor of Arts degree in dramatic art and enjoys doing voiceover work. Her kids have always called her “Drama Mama.” Who says you can’t be an extroverted writer?

jhomarie schirle

Jhomarie Loquellano

There is no visual marketing collateral too big or too small for Jhomarie to deliver, be it designing one form or an entire advertising campaign. “I make things look pretty,” Jhomarie sums up her work, “while also communicating a clear message.” Her instincts are good – she’s a perennial champ at Rock, Paper, Scissors, after all. And she possesses the education and experience to back it up, having graduated Cum Laude in Graphic Design from California State University, Northridge and worked in creative services for CBS.

greco alessandro

Alessandro Greco

While he may not create Spanish Renaissance art, The Studio’s own El Greco certainly creates marketing magic for our affiliated agents. Alessandro believes that, “Life is trying things to see if they work.” Had he not tried, he wouldn’t have earned certifications in Google Adwords and Google Analytics, and he certainly wouldn’t have learned how to juggle at a young age. Now, as a marketing coordinator, he triumphantly juggles the marketing needs of a wide-range of affiliated agents with precision, speed and tons of talent.

justin thomas

Justin Thomas

Justin is the perfect blend of right brain and left brain. With a passion for design, he develops creative solutions that support our agents with web- and email-based projects – all while maintaining his trademark optimism. Justin enjoys life’s simple pleasures and doesn’t sweat the small stuff. A devoted husband and father, he’s a lifelong LA Lakers fan and an aficionado of Seinfeld and The Office. In his time off, you might find him chasing a sunset, jamming to 80s music, cooking or just sharing a laugh with friends. It’s a good life for Justin!

morgan vlakancic

Morgan Vlakancic

Morgan’s last name may be complicated, but she’s making it easier than ever for agents to promote themselves and their properties. The quiet and sweet Listing Concierge coordinator is making loud, colorful statements through the incredible agent marketing pieces she creates for Coldwell Banker’s Listing Concierge program. Morgan loves seamless teamwork, spectacular customer service and, of course, natural displays of light in the Earth’s sky. Not sure what that means? Well, Morgan can proudly say that she has hopped on a plane to Iceland – armed with her bucket list – to get a first-hand look at the majestic Northern Lights.

vineis caitlin

Caitlin Vineis

We can only assume that Caitlin is in charge of throwing all her friend’s birthday parties. She’s one of The Studio’s super talented event specialists. More specifically, she’s the one that helps recognize and reward the agents for their hard work and dedication throughout the year. Caitlin is highly organized, passionate and dedicated, but we bet you didn’t know she’s a serious hot sauce fiend. This world traveler (evidence: she studied abroad in Australia) has bottles for every country she’s ever been to—just don’t ask her to share her favorites.

heather tocatlian

Heather Tocatlian

Going above and beyond, and putting quality above quantity are what sets Heather apart. We’re not just saying that – we’ve got the receipts: she won the “Golden Pickle” award for going the extra mile when she was with the Sacramento/Tahoe region and has earned two top performance awards since June for providing stellar customer service on the Listing Concierge platform. Heather says her previous job working in a branch office with agents is what makes her so attuned to their needs and able to deliver exceptional service. When not at work, she’s bound to be with her dogs or welcoming friends and family to her home for a tasty meal. And if she hits the next big lottery jackpot, you’re likely to see a dog shelter with Heather’s name on it!

violet nelson

Violet Nelson

Violet lives a life as colorful as her name. Inside the office she smoothly executes TV and advertising opportunities for Coldwell Banker’s® Listing Concierge service. She’s a stickler for details and is the queen of organization – all of which make her an ideal project specialist. When she’s not making a living, she’s living life in big and exciting ways. The certified fitness instructor dabbles in tennis, and snowboards when the conditions are just right. She also does a great job of making people feel lazy, as she recently knocked out 120 miles on her Peloton in just a month. You probably want to know how she has any energy left to do her job. We do, too.

malechuk kristianne

KristiAnne Malechuk

She may be known as the ‘mom’ or even the ‘grandma’ of her friend group, but to us, she’s the aunt who always has candy. KristiAnne is the energized, passionate event specialist for our Arizona, Utah and California markets. She organizes our events from start to finish, adding in her special wow-factor and creating unforgettable moments for agents. KristiAnne is a former study-abroad student, where she captured the beauty of Rome so thoroughly that she won her college’s international photography contest. Back in the States, if you find her awake after 7:30 pm, she’s probably busy crafting or tossing a frisbee to her adorable puppy, Leroy.

julie hursh

Julie Hursh

When agents look for assistance showcasing a new listing, Julie is there to work her marketing magic. As a former marketing coordinator at the office level, she understands the urgency of the business and is well-versed in the agent experience. This self-proclaimed cat lady loves to bake, dig through the bins at local record shops and, of course, spend time with her husband, son and two cats. Julie, who has been a full-time employee with the company since 1998 – WOW! – is loyal and passionate about everything she does and appreciates a goofy sense of humor.

suzanne chaix

Suzanne Chaix

Suzanne always says, “If I don’t know the answer to something, I will find it.” That is what makes her a stellar customer service representative for Listing Concierge and is one of the many reasons why she received a Handshake Award for her commitment to her work and always helping her colleagues. As a member of the Listing Concierge team, Suzanne helps agents market their listings, from guiding them through the system to creating their campaign materials. She does it all fearlessly because Suzanne is not the type of gal to wait for the storm to pass, she’s the type to dance in the rain!

shavon boutte

Shavon Boutte

Every agent needs a little marketing magic to spruce up their business, and Shavon has mastered the craft. As a listing concierge coordinator and SoCal team lead, Shavon delivers outstanding work quickly and efficiently without fail. Friendly and compassionate, she strongly believes that the recipe to creating a project right from the start is by listening and practicing empathy; and she applies that to her personal life, as well. Though “obsessed” with shopping, her infatuation for fine threads falls second to her love of being a mom and role model. Shavon dances through life with undeniable confidence and passion for everything she does.

alison blair

Alison Blair

This fun and all-around happy mother to a spirited daughter is patient, poised and personable when it comes to serving the marketing needs of real estate agents. Alison has seen 48 of the 50 states – Oklahoma and Alaska are the last two standing, and she’s determined to get there someday. When she’s not working with the awesome agents and creating marketing masterpieces, Alison is singing karaoke or daydreaming of a trip to Lake Tahoe.

versackas deb

Deb Versackas

If you ever find yourself in a panic because you forgot you’re hosting tomorrow night’s Fourth of July party, Deb is your girl. As an event specialist, Deb is in charge of planning and managing events for the entire company and also manages the charitable giving for three Coldwell Banker regions. An organizing machine, Deb also doubles as the life of the party if you remember to bring her oysters—seriously. She eats them weekly, and we’re curious to know if she gathers them up herself while floating on the ocean waters on her 6-foot inflatable unicorn. In all seriousness, Deb is a valued member not just of The Studio, but of the community, likely thanks to her motto, “Be the change you want to see in the world.”

nic williams

Nic Williams

Nic has already had a very interesting and varied background — being the owner of his own clothing brand, real estate appraiser, competitive cyclist — to which he adds Field Marketing Manager. Nic is tasked with all marketing activities in the state as well as coordinating efforts with Southern California to ensure marketing consistency. He realizes that real estate is a fast-moving business and lives by the motto “Failing to plan is planning to fail.” With his competitive spirit and entrepreneurial background, failing doesn’t seem to be an option.

gianna mazzarella

Gianna Mazzarella

“Living in a world designed for right-handed people forces lefties to come up with creative solutions.” And so southpaw Gianna goes about everyday using creativity and intuition to tackle whatever is thrown her way, assisting the events team in any and all administrative tasks. Gianna’s background includes a degree in TV and digital media along with a love of sushi. Personable, charming, ambitious and courageous, she’s always ready to lend a hand. More than likely, the left one.

baker morgan

Morgan Baker

Morgan competes in Spartan Races and Tough Mudders and was a nationally-ranked Division I tennis player at Manhattan College, so it goes without saying that our luxury markets coordinator for The Strategy Studio is driven and results-oriented. Much of her job entails B2B marketing, where she excels at building relationships with clients. She’s based in Madison – she’d love it if you stopped by and said hi if you’re in the area!

penny young

Penny Young

What do you get when you mix kickboxing expertise with the fashion design skills of a rising Vera Wang? The Studio’s accounting coordinator, of course. Penny has hidden talents for days. Lucky for us, she loves the satisfying sound of number crunching above cutting dress material and showing off her defensive moves. Penny handles our budgets and forecasts, and helps support our awesome field marketing managers across the country, and she does it all from our New Jersey office. This natural problem-solver will handle any impossible project that crosses her desk like she’s in the Rubik’s Cube world series.

nancy fischer

Nancy Fischer

This forward thinker with a bachelor’s degree in art history and post-grad in forestry can take on any challenge thrown her way and excel with flying colors. As the marketing administrator in Sarasota, FL and right-hand woman of Jan Loomis, VP of The Creative Studio, her role is to provide support to the entire creative team. Outside of the bustling world of marketing, Nancy enjoys biking, museum-hopping, whipping up new recipes – as well as sacred old ones – and making a difference in her local community; she previously mentored adult literacy programs.

zambrano alexis

Alexis Zambrano

One of Alexis’ favorite quotes comes courtesy of the 2015 Cinderella movie: “Have courage and be kind.” It’s short and sweet, and she tries to live by those words every day. As project coordinator, Alexis oversees projects to ensure they are running smoothly in the system, meeting their deadlines and making sure final pieces are properly distributed. Her ability to stay organized, prioritize and communicate with the other departments makes her a true marketing star!

schelberger jennifer

Jennifer Schelberger

After 20 years with the company, she’s on a first-name, let’s-grab-a-coffee basis with many agents, so she understands their wants and needs, and how best to service them within budgets, time and resources. She is one of several team members who started in the company as a receptionist and worked her way up, learning about advertising, printing and design. In her words, “I think we are all meant to do something special in this world, whether it’s to be great or to guide someone to greatness, and you never know what that is until after it’s done.”

phillips crystal

Crystal Phillips

Crystal lives and breathes organization. Which is a good thing since she’s responsible for trafficking projects throughout The Creative Studio. She takes the time to listen to what agents want and designers need to create marketing pieces that truly make an impact – and sales. And she’s quick and decisive; she married her husband a year to the day of their first date. The Michigan native lived in New York for 17 years before moving to Chicago. So, the question is: Chicago deep dish or New York-style pizza? Answer: New York every time.

griffith kelly

Kelly Griffith

Dependable. Organized. Detail-oriented. Kelly was born to serve as a project coordinator. Okay, that’s overly dramatic, but either way, she does her job incredibly well. Kelly and her colleagues are the engine that propels the endless array of Core 4-themed marketing projects that make their way through the company. Thanks to her management skills, agents are quickly and efficiently supplied with their thought-provoking promotional collateral, so they can – you guessed it – sell homes and promote their business. And Kelly’s involvement in real estate doesn’t stop there. She is admittedly obsessed with watching HGTV in her spare time and has been known to recreate the on-air decorations in her own home.

gray adam

Adam Gray

Though it may not seem like it, on any particular day you may catch Adam slam-dancing at a death metal concert or perfecting his moves at the skate park. Adam says his goal is to help real estate agents live exceptional lives with compelling marketing collateral. His attention to detail and can-do attitude set him apart, but around the office he’s best known for his dolphin imitation (seriously, ask him to do it). He maintains his Maine bonafides by playing in an ice-hockey league in Florida, and is as quick with the jokes as he is on the ice. One of his favorites? “You can tune a piano, but you can’t tuna fish.” (Har. Har. Har.)

michelle pisowodzki

Michelle Pisowodski

Michelle is a versatile designer who is quick and efficient when coming up with effective designs for online and printed materials that maintain a strong national brand identity. A born problem solver, Michelle understands she will be faced with a variety of design challenges. She likes being able to come up with solutions that are visually interesting and engaging.

ventura perez liz

Liz Ventura-Perez

There’s a good chance you’ve seen Liz’s work. From striking property ads to attractive invitations, award announcements and holiday cards on social media, Liz helps define the unified appearance of the Coldwell Banker Realty brand with extraordinary marketing collateral pieces and graphic design elements for print and web. She makes The Studio’s clients look good! Her work is seen and shared by affiliated Coldwell Banker agents and clients worldwide. Liz is fluent in Spanish and loves to see the beautiful sights of the world in her travels.

southern sarahjane

Sarah-Jane Southern

“Live, love, lift.” This quote is one of many inspirations to Sarah-Jane, a Jr. art director for The Creative Studio. Based in Sarasota, FL, Sarah-Jane manages and creates many of the company’s eye-catching graphic designs. Her friends would describe her as loyal, honest and sassy, which to us sounds like the description of the ideal friend. When she’s not designing, you’ll most likely find her lifting weights or eating. She’s a competitive bodybuilder and loves food!

sellers danielle

Danielle Sellers

Danielle lives by the saying “what is meant to be, will be.” We certainly feel that her role as Jr. art director in our advertising department was meant to be. Her art degree only begins to explain her level of talent and dedication, which she uses to assist agents throughout the Southeast region with creating templates, inset ads for the Listing Concierge publications and the daily flow of listings in ads for multiple publications. Danielle happily admits there are a few things she loves as much as her job – bully dog breeds, murder mysteries and her collection of plants.

landon iwamura

Landon Iwamura

There is no need for anti-perspirant in Landon’s desk drawer, as he doesn’t sweat under pressure and is poised to meet tight deadlines with style. And if you are looking for career advice, look no further than Landon, who precociously selected a career in graphic design during his 7th grade career day. We are lucky he never wavered on that decision since his gifted creative mind helps agents and offices look top notch in publications like Hawaii Moves Real Estate Magazine. A lover of the dramatic (he is a fiery Leo!), Landon has a trademark flair that keeps agents standing out from the competition!

satterfield chris

Chris Satterfield

When you wish upon a star (and put your heart and soul into your work), amazing things happen. This mighty talented Jr. art director has an impressive resume that includes working as a production artist for Disney and an art director for Davis Elen advertising, whose clients include top brands such as McDonald’s, Pala Casino and OneWest Bank. Now, Chris can add another big name to his list. At The Studio, he is responsible for creating marketing and advertising materials for Coldwell Banker and its affiliated agents. Following Leonardo da Vinci’s famous words, “simplicity is the ultimate form of sophistication,” Chris enjoys life’s simple pleasures: dancing, cooking and sharing a good laugh with his friends.

andrew panica

Andrew Panica

Our spitfire, New York-bred art director Andrew is just as right-brained as he is left-brained. You’ll never catch him frazzled while he balances multiple graphic design pieces for The Studio, but go ahead and try. You can witness Andrew’s game-changing designs on Coldwell Banker’s social media channels and blogs, in presentations and marketing campaigns, and much more. For an over-the-top, incredible design, leave a plate of salted caramel cookies on Andrew’s desk. We hear the way to win him over is through his sweet tooth.

carrie maxwell

Carrie Maxwell

Carrie likes to keep it simple. Reading and the beach make her happy, and if both of those things happen at the same time, even better. Her professional life is no different. She’s an incredible graphic designer – plain and simple. Carrie creates vivacious visuals that up the ante of agent marketing pieces, and she’s a hard worker, to boot. Carrie is also funny, loyal, honest… ok, you get the picture. She’s great!

harris mike

Michael Harris

Michael’s friends would describe him as creative, detail-oriented, funny and a little weird. To us, those sound like some great qualifiers to be an art director with The Creative Studio. Based out of Sarasota, FL, Florida, Michael helps narrate marketing stories through eye-candy photos and fancy typesetting. When he’s not beautifying marketing content, Mike spends his spare time trying to learn the Scottish bagpipes, cycling and being a domesticated family guy.

wulfram ann marie

Ann Marie Wulfram

While Ann Marie works mostly on agent projects, she dabbles in other areas as well, including office events. Her motto is if you want to see the view, you have to climb the mountain. Which she certainly does with a full life as mom to her three kids. She enjoys having fun with them at home, outings and attending many, many sporting events. She also loves experimenting with cooking – creating new recipes along the way!

lily bronfeyn

Lily Bronfeyn

A famous impressionist artist Pierre-Auguste Renoir once said, “a picture should be something pleasant, cheerful and pretty, yes pretty!” As an avid art enthusiast and Jr. art director for The Studio, Lily works on creating beautiful logos, promotional materials, ecards (and more!) with those same ideals in mind. Design is something she’s truly passionate about and taps into her skillsets outside of work as well, having previously illustrated a children’s book. Lily enjoys spending her time with family, going to the theater and is in the process of learning the art of ikebana (Japanese flower arrangements).

david anchondo

David Anchondo

Ever wonder who comes up with the visual concept for The Studio’s marketing materials? Our Art Director David in Beverly Hills, for one. Making agents shine is his job, and he finds great pleasure in doing so. Every printed document, whether an event flyer, poster, ad, editorial spread, email campaign or social media content, needs to convey a message with a specific “look and feel” that makes the client stand out. Given his attention to detail and visual storytelling, it should come as no surprise that he also has an outside interest in photography and salsa dancing. As he notes, “Be sure to put your feet in the right place, then stand firm,” which applies to life and dancing!

carma stahnke

Carma Stahnke

Friends describe her as funny, friendly and hardworking, and here at The Studio we’d describe Carma as a treat! After hitting the books in Austria and Germany, “Dr. Stahnke” graduated with her Ph.D. in English and went on to teach at the Milwaukee School of Engineering. Carma taught English and German for 14 years before dabbling in freelance copywriting. Ultimately, we’re thrilled that Carma put down her roots at The Studio, where she uses her creative talent and keen eye as part of the Design Concierge team. If you want a lesson in motivation from Carma herself, take heed to her favorite quote: “If you’re going through hell, keep going.”

christine barragan

Christine Barragan

When the agents see their name in lights, on award plaques or hear it shouted from the rooftops, that’s all courtesy of Christine. She’s in charge of coordinating our national awards and recognition process for agents, and she’s in it for the long-haul. She’s already been with the company for 17 years! An organized team-player, Christine is dependable, hilarious and on a mission to visit all 1,055 designated historical sites in California with her husband and two kids. Ask her about the 700 sites she’s already seen!

Latham Bethany 2

Bethany Latham

There is an artist in our midst – Bethany is a musician, actor, TV show developer, yoga certified-bound instructor, sweet treats baker and pop culture aficionado. She applies her creative nature to making the most out of our marketing tools and business strategy. She helps agents increase their success by identifying and meeting their marketing needs while also recruiting and retaining team members. Witty, loyal to the core, a lifetime member of the Girl Scouts (earning the organization’s highest honor) and a canine rescue mom – we clearly see how her zest for life contributes to the success of so many.


Shira Rabkin

With a long-time background in real estate and an extensive knowledge of the Coldwell Banker® marketing tools, Shira is the point person in the Wayzata office. She’s also an indispensable resource for information on global luxury and distinctive homes. Eager to help agents with any of their needs, she works diligently to assist clients and help improve their marketing strategies. Creative, imaginative, kind and generous, Shira is a natural fit for the position of field marketing specialist. Outside the office, she enjoys painting, dining with friends and listening to Joni Mitchell.

anuj chaudh

Anuj Chaudhary

A field social media specialist with diverse skills and talents, Anuj relishes the opportunity to don a variety of hats, living by his credo, “It’s kind of fun doing the impossible.” Whether using his digital savvy to help agents build and grow their brands or showcasing his multifaceted creativity as a producer, writer, composer and professional musician, Anuj feels fortunate to be doing “something unique and wonderful” every day. This self-described lovably obnoxious burrito enthusiast also finds time to cheer for hometown favorites the San Francisco Giants, Golden State Warriors and 49ers.

wallace kim

Kim Wallace

Kim is all about relationship building. For 18 years, she’s forged deep connections with not only the company but team members and clients to ensure positive outcomes. She enjoys working closely with agents on their personal marketing strategies. Kim is a team player with enough team spirit for all! Kind, patient, understanding and ready to laugh, she brings a positive vibe to the office and finds more joy waiting for her at home with her three cherished children and cockapoo! Happy dances all around!

brito andrea

Andrea Brito

Influenced by many of the arts, Andrea’s design aesthetic is clean and modern. She brings her unique talent to the Creative Studio creating compelling marketing pieces. Andrea enjoys photography, yoga, experiencing foods from around the world and sharing conversations with others on a myriad of topics. Moved by visual design, she also embraces the written word, as noted in her favorite quote by a famous painter: “When I was a child, my mother said to me, ‘If you become a soldier, you’ll be a general. If you become a monk, you’ll end up as the Pope.’ Instead, I became a painter and wound up as Picasso.” (Pablo Picasso)

Kara Carpenter Photo

Kara Carpenter

Kara is totally invested in being a great client advocate by applying determination, inspiration and organization to her list of everyday goals along with her daily mantra: “Throw kindness around like it’s confetti!” She prides herself on creating marketing materials that clients are proud of and will want to show off to help get their listings sold. A cum laude graduate of Sonoma State University, she’s also been to Disney U and worked her magic at the iconic Walt Disney World® in Florida. She loves a day of wine tasting in Napa and any Siberian husky she meets (but most of all her own). Friends that know her well would say she’s warm-hearted, sensible and hardworking – we think she’s all that and more.

Simmons Chelsea

Chelsea Simmons

Chelsea applies her background in art and technology to helping agents grow and succeed using Listing Concierge. Always ready to go the extra mile for clients, she makes sure they receive top-notch marketing campaigns. Never one to shy away from a challenge, Chelsea brings her A game to the workplace and to after-hours interests. Before retiring her skates, Chelsea was known as the Feisty Fowl at the roller derby – plucky! And she loves mixing it up in the kitchen as well, hoping to write her own cookbook one day. We think she sounds wonderfully versatile, helpful and ready to inspire at any given moment.

Seeley Shana

Shana Seeley

Shana will do whatever it takes to give her clients wonderful marketing materials. As a Listing Concierge coordinator and a Rugged Maniac competitor, she’s great at overcoming obstacles, staying the course and scaling large projects in a single bound. At the end of each finish line, she can’t wait to see her clients’ smiling faces for a job well done. Open-minded, easygoing and always there for others, Shana likes to keep active, search out good food and can’t live without her cup of Joe. Her motto is learn from yesterday, live for today and hope for tomorrow. Another winning strategy!

rajdl alexis

Alexis Rajdl

Energetic, outgoing, efficient and effervescent, Alexis has all the makings of a well-rounded marketing specialist. Knowledgeable about the company’s technology tools, she shares her expertise by training agents so they can make the most of these all-important resources. Alexis has the necessary skill sets to help agents build their business. Dependable, friendly and always inspiring smiles at work, she turns a few heads after hours as a Hula-Hoop dancer – we’re intrigued! Circle back and keep us in the loop on plans for your next performance.

nordquist morgan

Morgan Nordquist

Have you ever wondered who’s the creative genius behind a magical gala event or a meticulously coordinated mega education expo? Meet Morgan, events specialist extraordinaire. She’s one of our masterful event planners putting her creative juices to work from theme to final seating assignments. Personable, adaptable and eager to deliver memorable moments, her planning skills follow suit even after work hours. She loves to gather with friends and discover new restaurant cuisines to satisfy her foodie obsessions. Let’s make the next toast to Morgan!

malik thurman

Malik Thurman

Count Malik in for 100% effort no matter what he does. He loves to dig in and work to the max reaping the rewards of a job well done as marketing coordinator. A self-proclaimed natural-born leader, he pays close attention to the details and applies his creativity and innovative ideas to agents’ business plans. Graduated cum laude, this hard-working team player also plays hard and wins big in basketball. Way to go, Malik!

gaudreau michael

Mike Gaudreau

Well-rounded is the best way to describe Mike. An effective Design Concierge account manager, he empowers agents to build strong businesses by supplying them with thoughtful marketing strategy and branding guidance. He’s funny, fun and likes to spread the joy. A theater major in the past, a graphic designer still and an awesome intramural softball player for 18 years, he proved his winning abilities by taking his league’s world series tournament twice. No matter what Mike sets his mind to, he hits it out of the park every time!

nicole conner

Nicole Conner

Behind every agent’s success there must be an eMarketing plan in place, and Nicole is there to assist with this most necessary aspect of today’s business. She trains sales associates on marketing techniques, company tools and social media platforms. Positive, organized and outgoing, Nicole also loves to sing and has been a part of several bands. A constant traveler, her bucket list includes visiting every U.S. state – she’s been to 34 so far and there’s no end in sight. Happy trails, Nicole!

Trevor Frandsen

Trevor Frandsen

Trevor works with agents and team members to develop creative and effective marketing campaigns. He helps grow these relationships by working closely with both groups offering his experience, insights and support. At work, Trevor shines as an expert Listing Concierge marketing coordinator; at home, he’s a master of the barbeque. A gracious dinner party host, he gathers friends and family once a month for whatever’s cooking in his kitchen or on the grill. Whatever Trevor takes on, he gets high marks for bringing his unique gifts to the table.

Kristen Mullikin

Kristen Mullikin

Kristen is a truly remarkable senior digital specialist (we’re not exaggerating, she won the 2016 Coldwell Banker King Thompson Truly Remarkable Employee Award!) She specializes in all the Desk tools available to agents and troubleshoots any issues. Kristen is a whiz when it comes to web presence for agents. She successfully assists them by getting to know each agent’s individual business needs. Thoughtful and dependable, each January she gathers with friends and family for a huge feast dubbed a “Thank-Mas-Year.” She plays the hand bells in her church choir, too – her skills ring true wherever she goes.

Tylene Gredell

Tylene Gredell

With over 25 years in the real estate industry, Tylene knows a thing or two about creating marketing magic for agents. Her goal as a Listing Concierge coordinator is to help clients shine by providing a positive, caring and confident environment that encourages a successful working relationship. Tylene is also an outdoorswoman – she loves to hunt, fish and garden, so if you’re wondering where Tylene is after hours, look to the great outdoors!

Melin Alyvia

Alyvia Melin

Always ready and willing to help agents in any way she can, Alyvia follows through on all agent requests with an attention to detail that doesn’t go unappreciated. As a Listing Concierge coordinator, Alyvia’s clients can count on her to deliver exactly what they expect – professional Listing Concierge materials that effectively complement the success of their business. Alyvia’s second language is American sign language, yet another unique and helpful tool she has up her sleeve.

Roth Marcy

Marcy Roth-Babb

This Listing Concierge coordinator approaches agents’ needs with optimism and a smile, while juggling challenges gracefully and maintaining a team spirit. Marcy is bright and bubbly with an infectious, positive personality. She loves to dig for vintage treasures as well as dig in the sand at the beach. She’s a trained holistic nutrition and diet consultant, and a family constellation facilitator (exploring the impact of ancestry on modern-day life). Marcy has a wide range of interests. She served a mission in New Zealand, created an award-winning parade float for Coldwell Banker®, and we can’t leave baton twirler out of her credits – that’s just too much fun!

Rockmore Sophia

Sophia Rockmore

Creating marketing campaigns for agents, delivering effective plans and implementing ideas that show results are Sophia’s main objectives as a Listing Concierge coordinator. Serious about getting her job done to the best of her abilities, Sophia also likes to add humor for balance. Open-minded, kind and caring, she’s thrilled to be part of her awesome team. A side note about Sophia is that she loves tangy taste treats including vinegars, mustards and sweet and sour sensations. And we think she has all the ingredients necessary to delight her clients as an excellent coordinator.

Matt Elliott

Matt Elliott

If there was such a thing as a human Swiss army knife, that would be Matt. A self-described jack-of-all-trades, he masterfully tackles many jobs for agents as a marketing specialist. He believes being flexible and able to jump in at any given moment is the key to his success. He is an agent’s most agile ally and assists with marketing, training and everything in between. Matt is a champion for the company’s charitable foundation and is the liaison for the Coldwell Banker diversity program in Atlanta. Originally from England, Matt now resides in Atlanta with his wife and daughter. We’re so glad to have him on this side of the pond!

Anne Callaghanheadshot

Anne Callaghan

Anne likes to mix it up every day and that’s just what her field marketing specialist job affords her. She loves brainstorming with agents on Monday, teaching marketing tools on Tuesday, and going over all the Coldwell Banker® programs with new agents just coming aboard every other day of the week. She attributes her success to patience and enthusiasm making sure she meets all agents’ marketing goals. Fun, easygoing and independent, Anne is devoted to her loyal yellow Labrador Retriever, Pumpkin, who is also delightful – we suspect Pumpkin picked up his good nature from Anne along the way.

Ghandour  Pamela

Pamela Ghandour

Pamela’s world travels included living in five different countries, which exposed her to many cultures, places and people, helping her hone communication skills and create strong business relationships. She prides herself on excellent customer service and discovering common interests with agents. Curious by nature, this outgoing adventurer is also into building a stronger body by lifting weights. You could say Pamela successfully raises the bar in more ways than one.

kovatch laura

Laura Kovatch

Laura travelled to nearly every continent, lived in Saudi Arabia, was charged by an elephant and tells a tale like no other! Marketing specialist or a relative of Indiana Jones? We’re not sure, but we know it’s how this marketing specialist rolls. She gets straight to the point and digs in, helping agents successfully build their business. Outgoing, fun-loving and challenge-seeking, this fearless friend and mother with a heart of gold has a self-described obsession with cheese. Soft cheese, hard cheese, if it has cheese in the name, she’s eating it. She has her whole family saying, “cheese, please.” And that’s just a mere slice of Laura’s life – we can’t wait to hear the rest.

milner kenneth

Kenneth Milner Jr.

A professional through and through, Kenneth maintains an excellent reputation with his clients as the go-to field marketing specialist for consultation, curation and development of marketing. A champion of the brand and supportive of agents, his attention to detail and patience in his role as specialist is apparent. Kenneth applies the same high standards to his musical interests outside the office. He is the lead vocalist of a band, plays piano, French horn and percussion. He also enjoys pro sports, running and skiing. Clearly, there’s no stopping Kenneth!

Amanda Hamchuk

Amanda Hamchuk

Amanda is a self-described “people person” – she loves teaching, coaching, helping and being with people from agents to coworkers, this is no solitary marketing specialist! But she’s also a techy, she knows her way around a computer and uses her skills to help agents execute their marketing plans to perfection. She assists them by introducing new tools and guides them through the ins and outs of using social media for business. A cook, traveler and glass-half-full gal, Amanda embraces life and shares her good vibes with all.

Scott Leah

Leah Scott

One of the ways Leah excels at helping agents live exceptional lives is making their digital platforms look exceptionally wonderful! She has an awesome Facebook business page – Real Estate Marketing with Leah – that speaks for itself. Leah also has ties to Hollywood: she wrote, produced and funded a short film that debuted at the Gene Siskel Film Center in Chicago in 2009 and at a film festival in Los Angeles, moreover she’s related to a famous actress. However, Leah’s not revealing who that person is – c’mon, don’t leave us hanging – inquiring minds want to know!

knieja lauren 1

Lauren Knieja

We’re currently in the process of designing a cape with the letters L.K. emblazoned on it for Lauren, because we agree with her – she’s here to save the day! Lauren swoops in wherever needed to help at a moment’s notice. Her delightful demeanor and positive attitude make her a super friendly face at the office and a joy to work with. A soccer devotee and wannabe beach bum, she’s not quite ready to stop working her hardest for the field marketing team in Deerfield. We appreciate all that you do, Lauren – you’re definitely a super hero in our book!

de jong jeffrey

Jeffrey De Jong

According to those that know Jeffrey well, he’s your go-to guy should there be a zombie apocalypse – good to know! He’s super reliable, supportive and a strong problem solver, all necessary traits while fending off zombies and assisting agents with strategies and solutions. Always available to patiently listen to concerns and help create solutions, Jeffrey is a creative thinker dedicated to helping agents. He enjoys a good challenge that rewards skill, knowledge and being quick on your feet. He’s also a curiosity seeker voraciously absorbing information from YouTube and Wikipedia. Perhaps his research will lead him to write the ultimate Zombie Survival Guide one day, it’s sure to be a bestseller!

Kelly Christen

Christen Kelly

When Christen is not busy cheering for the Bay area home teams (she’s a Giants, Warriors, Niners and Sharks fan), agents and branch managers get her full support in marketing strategy. Building their businesses by helping to develop and execute marketing plans is her winning talent. She also lends her experience and provides training of the exceptional Coldwell Banker® tools. A creative problem-solver who is passionate about her work and adventurous on her off hours, Christen applies her all-in attitude to the thrill of downhill skiing and snowboarding in winter and riding the water’s edge on her wakeboard in summer. Catch her if you can!