Have your
If we don’t know what’s right, we can’t do more of it. If we don’t know what’s wrong, we can’t do less of it.
That is why feedback truly is the breakfast of champions. We’re always looking for agents, brokers and employees to join our efforts and be part of The Studio planning, helping to guide our products and programs.
Agents
Our product owners review your feedback weekly and it drives our roadmaps.
Join This Month at
Product for Agents
- Fourth Wednesday of every month at 2 pm ET/11 am PT
- All agents and employees are invited
- Register to get the TMAP for Agents calendar invite to participate in live user testing, see product demos, provide feedback and ask the product owners questions live
- If you can’t attend, you can find the latest meeting recording and presentation on Desk so you’re always up-to-date
Complete our Product
Surveys
- We regularly send out surveys for product feedback
- Register to get on our User Research list for even more survey opportunities
- Look out for in-app feedback opportunities via a pop-up question like, “Would you recommend this product to a friend or colleague?” while using our apps
Register for User
Research & Testing
- We offer opportunities throughout the year
- Register to get added to our User Research list and when we have opportunities, we’ll reach out
Read the Latest
Release Notes
- Technology is ever-changing and it’s helpful to stay connected to the latest features and updates
- We post New Releases and updates within the Desk Help Center
- To stay connected to your favorite products visit Desk > Help Center > Your favorite product (i.e. Listing Concierge, Prospect Square, CBx + Moxi Present, etc.) and Favorite that product’s New Releases page
Use the Feedback
Button
- Available on all of our apps
- Look for the Feedback button, click on it and let us know about your experience using the product
Employees
Participate in all of the above plus…
Join This Month
at Product
- Second Wednesday of every month at 2 pm ET/11 am PT
- Employees and broker/owners only
- Register to get the TMAP calendar invite to Deep dive into product enhancements, roadmap items, feature releases, bug fixes, NPS and more
- Your way as an employee to stay in tune with updates we are making to our product suite
Join Stakeholder
Meetings
- If you are passionate about a specific product and want to stay closely connected to the product vision and roadmap, employees are invited to participate in our monthly Product Stakeholder meetings
- These meetings are for employees and broker/owners only
- During these meetings, product owners review feature releases, bug updates, work with attendees on road mapping and prioritization, review wireframes and more
- Register for your favorite product to be added to the monthly stakeholder meetings